Shipping & Returns

General Sales Conditions







1.   General Principles


All orders placed with Source Industrial Supply (SIS), are governed by the present General
Sales Conditions and Terms of Payment. The placing of an order implies the acceptance
without reservation of these general conditions. These conditions cannot be waived or
modified by opposing terms appearing in any document of the Buyer unless expressly 
approved in writing by Source Industrial Supply (SIS). The waiver of Source Industrial Supply (SIS) of any one or more
of the terms herein, shall not affect the validity of each and every remaining term of the
General Sales Conditions and Terms of Payment.







2.  Acceptance



No order shall be considered binding for Source Industrial Supply (SIS) unless and until confirmed by
Source Industrial Supply (SIS) by means of formal document (e.g. order confirmation). Purchase orders
must be made in writing and Source Industrial Supply (SIS) retains the right to confirm or otherwise any
single order at our sole discretion. Any condition appearing on the purchase order or
modification thereof shall be held invalid where not confirmed in the order confirmation.
Claims relating to the conditions of execution of an order must be submitted upon receipt
of the order confirmation and before the goods are delivered. Source Industrial Supply (SIS) may, at its 
own discretion, execute a purchase order by effecting the whole or partial delivery of the
goods indicated therein, even without having issued the order confirmation.





3.   Prices



All prices are quoted in USD. Source Industrial Supply (SIS) retains the right
to modify the prices quoted and/or the validity of the price list at any time and without prior 
notice. Prices invoiced shall be those of the price list in force on receipt of  the purchase 
order, such as confirmed in the relative order confirmation.  

No withholding 
of payments, nor any offsetting of counter claims disputed by the supplier shall be
permitted.








4.   Deliveries



The standard packaging supplied by Source Industrial Supply (SIS) shall be suitable to prevent damage or 
deterioration of the goods under normal transport conditions (packing for sea freight might
occur additional charges). Should 
Source Industrial Supply (SIS) agree to organise transport according to the Buyer's instructions, all
forwarding and freight charges shall be invoiced to the Buyer. Goods travel at the sole risk
of the Buyer whatever the forwarding conditions and without insurance unless specifically
requested by the Buyer. In case of damage or loss during transport, the Buyer shall notify
the carrier within the period of time required by the applicable regulation, and shall notify
Source Industrial Supply (SIS) within the same terms. Source Industrial Supply (SIS) shall not be responsible for whatsoever
damage to or loss of the goods during transport. Source Industrial Supply (SIS) delivery time indications
are approximate and are not binding. No idemnity shall be due for any delay in delivery of
the goods. The delivery period shall commence from the dispatch of the order confirmation
but not before the receipt of the documents, licences and approvals to be aquired by the 
buyer and not before the agreed down payment or advance payment. The delivery time shall 
be deemed to have been upheld if the object of delivery has left the works of Source Industrial Supply (SIS)
or if readiness to supply has been notified.






If the disptach is delayed by the request of the buyer, the buyer shall be charged with 
storage costs incurred comencing one month after the notification of readiness to deliver but
not less than 1/2 % of the invoice amount of each month if the goods are stored in the works 
of the supplier. 








5.   Force Majeure


Source Industrial Supply (SIS) shall be entitled to cancel the whole or any part of the order the fullfillment of
which has been suspended or is no longer possible due to whatever causes that are beyond
Source Industrial Supply (SIS) control and/or in the event of force majeure including, but not limited to,
mobilization, war, riots, partial or total strikes, breakdown of transportation, shortage of raw
materials, fire, floods, tooling accidents, injury or other circumstances impeding the activity
of Source Industrial Supply (SIS) and/or its supply chain. 






6.   Cancellation of Orders


Any purchase order is binding for the Buyer and irrevocable once accepted by Source Industrial Supply (SIS)
No purchase order may be cancelled by the Buyer without prior written consent from 
Source Industrial Supply (SIS). In case of of cancellation of the Buyer of a purchase order for goods in
progress and for any reason whatsoever, Source Industrial Supply (SIS) reserves the right to claim an
indemnity equal to the value of the goods at the state of manufacture at the time of 
cancellation.








7.   Product Modifications


Descriptions and specifications appearing in the Source Industrial Supply (SIS) documents are supplied as
a guide only. Source Industrial Supply (SIS) reserves the right to modify the design and/or technical
specifications of the equipment and products manufactured, in particular those recommended
by the Research and Development department and by the Suppliers, with the aim of 
improving the performance of the said equipment/product in keeping with technological 
developments, as well as stopping the manufacture and/or distribution of any given product, 
at any time and without prior notice. Source Industrial Supply (SIS) is under no obligation to make such
modifications to equipment and products previously delivered or the delivery of which is in
progress.








8.   Lack of Conformity - Claims


It is the responsibility of the Buyer to check the goods immediately upon receipt. Any claim
relating to lack of conformity must be made by registered letter with notice of receipt within
48 hours of receiving of the goods. Any use of the goods shall be considered as a waiver of the
Buyer's claim for lack of conformity. No returns will be accepted without Source Industrial Supply (SIS) prior
authorization. Goods are returned at the sole risk and expense of the Buyer and only after
obtaining the relative Return Authorization from Source Industrial Supply (SIS).





9.   Warranty



All equipment and products supplied by Source Industrial Supply (SIS) are designed exclusively for laboratory and industrial
use. Source Industrial Supply (SIS) hereby expressly disclaims any liability in case where the products are
not used in accordance with their proper designation. The Buyer and the end-user are entirely
responsible for the use of and for the experiments carried out using Source Industrial Supply (SIS) products
and must ensure that the products are used with current laws and regulations, in particular
those concerning the safety of workers and, more generally all dispositions concerning health,
work saftey, the environment and the prevention of fire and accidents. Source Industrial Supply (SIS) warrants
that the equipment manufactured is free of defects in material and workmanship. Warranties of equipment may vary from model to model and it is Buyer's responsibility to inquire these prior to sale.







Any claims must be made within 48 hours of discovering the fault. Should the claim
prove to be founded, Source Industrial Supply (SIS) shall, at its sole discretion, replace or repair the defective
product or product parts.


The warranty covers products and product parts manufactured or supplied by Source Industrial Supply (SIS).
Parts subject to normal wear and tear and consumables are not covered by the warranty.
The warranty does not apply in case of improper use of the instrument or the event that
maintenance and/or adjustments have been carried out by unauthorised thirds parties.  
The warranty is considered null and void in the case of non-original spare parts being used.
The Buyer should bear the cost of transport both ways in case of warranty repairs or 
replacements under warranty. Any packaging materials necessary in order to return the
products into the "ready to ship" condition shall be adebited to the Buyer. For on-site repairs
carried out by Source Industrial Supply (SIS) service personell, travel time and cost will be charged at cost.
The foregoing warranty is in lieu of any other liability or warranty, wheter oral, written, express 
or implied, on any grounds whatsoever. Parts replaced on repaired instruments are
covered by a warranty indicated prior to date of repair. 






10.   Terms of Payment


All payments shall be due according to the terms agreed. Any extension of the terms of
payment is automatically refused. Any delay in payment of sums due shall give rise to the 
application of an interest rate equal to the Base Lending Rate plus 1%, tax excluded,
per month of delay. In addition Source Industrial Supply (SIS) reserves the right to suspend the fullfillment of 
any pending purchase orders. In the case of arrears or should the financial situation of the
Buyer result as being seriously damaged and not withstanding the usual payment terms,
Source Industrial Supply (SIS) reserves the right to demand advance payment before dispatching any further
orders. No set-off with any possible sums in dispute nor any freezing of payment of an invoice
shall be authorized.







11.  Retention of Title


Goods delivered remain the property of Source Industrial Supply (SIS) until full payment of the invoiced amount
has been settled. Transfer of the title shall arise solely upon actual collection of the price;
the remittance of a draft or any other title creating an undertaking to pay are not being
considered as a payment. In the event that an extension of terms has been granted, such
extension shall be automatically subject to the same retention of title. Notwithstanding the 
retention of title, the Buyer shall bear any and all risks relating to the goods from moment of
delivery. As a consequence, the Buyer undertakes to take out and maintain permanently in
force, at its expense, comprehensive insurance coverage for any and all possible risks to the 
goods such as loss, theft, partial or total destruction, as well as any and all damages that
that could be caused by the goods themselves. The Buyer is liable for the maintenance in
good condition of the goods sold in retention of title and shall bear all cost of any wear and 
tear. In the case of non-payment of the full or partial amount due within the due date,
Source Industrial Supply (SIS) retains the right to cancel the contract with the Buyer and take possession
of any items delivered but not paid for, by notifying the Buyer by its intend by registered mail
with notice of receipt at least 7 days in advance. The cost of returning the goods to 
Source Industrial Supply (SIS) shall be born by the Buyer at default. The Buyer shall also be liable for any
depreciation of the goods. Any installments previously paid shall be retained by Source Industrial Supply (SIS)
as compensation. Being that the title on goods is retained by Source Industrial Supply (SIS) until full payment  
of their price, it is expressly understood that the Buyer is not authorized to sell, to pledge or in
any way dispose of the goods before such payment.






12.   Source Industrial Supply (SIS) Copyright

Any and all drawings, operating and service manuals, descriptions, specifications, proposals,
CD's, price lists and more generally, any document issued by Source Industrial Supply (SIS) is considered
proprietary information belonging to Source Industrial Supply (SIS) and canot be used, reproduced or
disclosed to third parties without the prior expressed authorization of Wiggenhauser.





13.   Jurisdiction


The present General Sales Conditions are governed exclusively by USA Law whereas 
the agreement of the United Nations regarding contracts ruling the international purchase 
of goods is excluded.


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